Returns & Exchanges

At Cully's Yamaha, we want you to be fully satisfied with your gear; if your purchase doesn't fit or meet your expectations, you can return it within 30 days of delivery. All returned items must be in original, unworn condition with tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all protective film and tags are intact, and include a copy of your packing slip.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Refund Processing

  Once our warehouse inspects the items, we will process your refund to the original payment method within 5-7 business days.